Navel Orange

We will send an order confirmation to the email address you provided as soon as your order has been registered in our system. Please note that it may take up to an hour for this email to be sent.
Once your order has been packaged and sent from our warehouse, you will also receive a delivery confirmation that will let you trace your parcel.

If you are unsure that your order has been placed, there are different ways to check this:

– When the order was placed, you should have arrived on a page titled “Your order”.
– An order confirmation has been sent to your specified email address. Make sure that this email has not ended up in your spam.
– You can see your order on your account. By clicking here you will be redirected to “My Page”.

We want you and your pet to be delighted with your purchase from Pet Randoms. If for any reason you are not satisfied, we’re here to help. We accept returns and exchanges within 14 days of the original purchase date. Please review our Return Policy.

 Once your return is received and inspected, we will notify you of the approval or rejection of your refund. It will be processed, and a credit will automatically be applied to your original method of payment.